Frequently asked questions about Marketing U. Click a question to view the answer.
I need to cancel my seminar registration and it is more than 30 business days away?
Please contact us at 217-787-9070 and provide us with your name, seminar date and credit card information and we will process your cancellation. Otherwise, you can put investment towards a future class.
After I registered I received a discount code for money off, how do I get this refund?
Discount codes need to be applied at the time of the ticket purchase. If you want to use your code after the fact, you can cancel your ticket and reorder, but understand that many of these cities are selling out and we cannot guarantee you a seat.
Can I be put on a wait list for my city?
Sorry, but we are unable to administer a wait list. Our best recommendation is to visit the website to check for ticket availability. As soon as cancellations occur the site will show as "Register."
I need to cancel my seminar registration but it is less than 14 business days and I cannot get a refund.
Will you send me the packet I would have received at the seminar if I call and request it?
Will you send me the packet I would have received at the seminar if I call and request it?
Yes, if for some reason you are unable to attend the seminar but cannot get a refund, if you call and request it we will send you your seminar packet.
I need to cancel my seminar registration but it is less than 14 business days and I cannot get a refund.
Can I transfer my registration to another city?
Can I transfer my registration to another city?
Yes, you must call prior to the conference however.
What's the best way for me to register for my seminar?
The best way to guarantee a seat is to register online. If you want to break your payments into 3, call 217.787.9070 before April 30.
What do I need to show at the door to get in?
Please bring your emailed confirmation to show the registration desk. If you don't have your confirmation, you can give your name to the people at the registration table and they will verify you are on the registration list.
One of the people I originally registered cannot attend, can I bring someone else in their place?
Yes, just have them check in at the registration table with the name of the original attendee.
How early should I arrive for the seminar?
We recommend arriving early enough so that you have time to check in and get settled.
Can I arrive late for the workshop?
We ask that attendees be no more than 30 minutes late to avoid missing important information. Many times, when attendees arrive late, they ask questions that were actually addressed earlier in the seminar and keep the instructor from being able to cover newer material due to backtracking.
At what hotel is my seminar being held?
Dallas July 12-14, 2009
Wyndham DFW Airport North
4441 W. John Carpenter Freeway
Irving, TX 75063
1-877-999-3223 (ask for Marketing U Special Room Rate)
Room Rates: $139.00/night plus applicable taxes
Cut-off date to reserve your room at these rates is June 11, 2009
Minneapolis Postponed until 2010
Can I bring food?
Lunch will be included. We will also provide soda at breaks. If you would like other snacks, you might want to bring them.
Can I videotape the seminar?
There is no videotaping permitted.
Will I be able to purchase products after the seminar?
Products are available for purchase at special pricing only available when the Waldens and Sarah Petty speak.
I did not bring my checkbook with me to the seminar. Can I purchase products at the reduced price from the day of the seminar online?
Those prices are available during the workshop only.
Can I bring my spouse or child with me for free since they are just coming along for the ride?
Anyone attending the event will need to have purchased a ticket, this includes staff or other members from your studio and/or spouses. We are unable to allow children to the event, as it can be disruptive to the other attendees if the child is making noise or the parent has to keep leaving the workshop.
